✧ Frequently Asked Questions ✧
Clover Plush Update?
Any questions regarding the logistics of the Clover plush can be directed towards Gimmeswag! Clover's shipping has been delayed to start by August 24th 2026. Thank you for your patience! LPS Emily Shop and GimmeSwag are not affiliated.
What is your PO Box address?
Only packages with tracking can be sent/received at this address at this time!
EMILY
PO BOX 99900 DS 932 138
RPO CHURCHILL
MISSISSAUGA ON L5L 0B5
Which countries do you ship to?
At this time, merchandise and customs are shipped to Canada, USA, Mexico, UK, New Zealand, *Europe, & Australia.
Can you autograph my order?
Absolutely! We include a personalized thank you card in every order. Any extra order notes can be left at checkout!
Do you take LPS custom commissions?
I currently only create dolls with my own designs. Though there are lots of talented artists in the LPS community that would be happy and willing to bring your designs to life!
Guess how many fingers I'm holding up right now.
4.
Where do I go if I have a question?
For support or general inquiries please contact us using our contact form or email us at LPSEmilyShop@gmail.com.
How do I wash my shirt?
All shirts should be washed in cold water and air dried. It is not recommended to iron directly on the graphic or use bleach. Handle with care, it is a handmade product!
How do I wash my tote?
Our totes are hand washable with cold water. No bleach and no ironing on the logo / printed areas. Handle with care, it is a handmade product!