Refund policy

As long as your order has not shipped, we can offer a refund. LPS Emily Shop does not offer returns, cancellations, or refunds once the product has been sent. All of our products are quality checked before being shipped! However, any issues with orders can be redirected to LPSEmilyShop@gmail.com and we will be happy to help where we can!

✧ For care instructions on products, please refer to the FAQ page or to the care card that comes in your package. 

✧Refunds on lost mail are possible if tracking is labeled as “lost” or “un-trackable” on tracked packages. 

By purchasing from LPS Emily Shop you understand and accept that:

✧ We are not liable for mail once it has been given to the courier and been shipped to the buyer

✧ Any additional import or custom fees applied upon delivery are the customer’s responsibility and not affiliated with LPS Emily Shop

✧ If there will be any delays in shipping at the fault of LPS Emily Shop, buyers will be notified

✧ Delays in postage or shipping once packages have been dropped off at the post office are not at the fault of our shop